FAQ

Quick Contacts

Request a pickup, airport transfer, chauffer or schedule an appointment using the following:

Are you a Corporate Client?

Refer to your signup email for portal access and corporate client VIP discounts.

Go Corporate
  • Yes
    We accept all modern forms of payment including Visa, MasterCard, AMEX and Corporate Club Accounts.
  • Yes.
    When filling out the reservation form please select the hourly rate option.
  • Corporate Discounts: Refer to the instructions on you corporate account promotion to redeem any promotional codes.
  • Online Promos: If the promo code is online simply show the promo-code to your driver who will scan the QR code on the page to validate it.
  • Gift Card: Please hand the card to your driver who will swipe the card and the balance will be deducted from your final bill.
  • Gift cards do not expire, the total is as “good as gold”.
  • The only possibility for a driver being late would be death or accident: basically – it would take an act of God himself to make one of our Drivers late.
  • Our drivers will contact you if there are unexpected delay’s such as traffic jams or other obstructions, but even in these cases we often can dispatch another driver to take their place and have anticipated the possibility or a late arrival.  
  • We do not serve every airport in the world, only Cleveland, Ft. Lauderdale and Miami.
  • We regularly update our inventory, please refer to our FLEET page to see the selection of vehicles available in your area.